Terms & Conditions

This website is owned and operated by:
Honest Goods FZ LLC
United Arab Emirates
Email: hello@good-grubb.com
Website: www.good-grubb.com

If you have any questions regarding these terms, please contact us.

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under supervision of a parent/legal guardian

• You are legally capable of entering into binding contracts under applicable UAE laws

We reserve the right to refuse service to anyone at our discretion.

We aim to ensure all product descriptions, images, pricing and ingredient details are accurate.

However:

• Packaging may vary slightly from website images

• Colours may appear differently depending on devices/screens

• Product availability may change without notice

• We reserve the right to discontinue products at any time

While we strive for accuracy, occasional typographical errors may occur.

Good Grubb products are food items intended for general consumption.

Customers are responsible for reviewing:

• ingredients

• allergens

• nutritional information

• usage/storage instructions

We are not responsible for allergic reactions where ingredient information has been clearly disclosed.

Products should be consumed responsibly and stored as directed.

All prices listed on our website are in AED (United Arab Emirates Dirhams) unless otherwise stated.

We reserve the right to:

• modify prices

• correct pricing errors

• change promotions

• withdraw discounts

Prices may or may not include VAT depending on regulatory requirements.

Placing an order does not automatically guarantee acceptance.

Orders are confirmed only after:

• successful payment authorization

• stock availability verification

• order confirmation communication

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We reserve the right to cancel orders for:

• suspected fraud

• incorrect pricing

• product unavailability

• delivery limitations

• suspicious transactions

If payment has already been made, refunds will be processed accordingly.

We may accept payments through third-party providers.

We do not store your full payment details.

All transactions are processed through secure third-party providers.

Promotional offers:

• may be time limited

• cannot be combined unless explicitly stated

• may be withdrawn at our discretion

We reserve the right to cancel orders where discount misuse is detected.

If customer accounts are enabled, users are responsible for:

• maintaining password confidentiality

• ensuring account information is accurate

• restricting unauthorized account access

We are not responsible for losses caused by unauthorized account access due to customer negligence.

All website content is owned by Good Grubb including:

• logo

• packaging designs

• product photography

• website content

• graphics

• branding assets

• trademarks

• taglines

You may not:

• copy

• reproduce

• distribute

• modify

• commercially exploit

• without written consent.

Users may not:

• misuse the website

• attempt fraud

• hack the website

• distribute malware

• scrape content

• impersonate others

• use the website for illegal purposes

Our website may contain links to third-party platforms such as:

• Instagram

• Meta

• payment processors

• delivery partners

We are not responsible for third-party websites or services.

To the fullest extent permitted by law, Good Grubb shall not be liable for:

• indirect damages

• lost profits

• delays caused by third parties

• website downtime

• technical issues

• misuse of products

Our total liability shall not exceed the value of the product purchased.

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for details on how we collect and use personal information.

Our products may be manufactured outside the UAE and imported/distributed in accordance with applicable UAE food regulations.

Customers acknowledge that product availability may vary depending on regulatory approvals, stock availability or import timelines.

We do not guarantee uninterrupted website access.

The website may be temporarily unavailable due to:

• maintenance

• upgrades

• technical failures

• third-party hosting issues

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes shall be subject to UAE jurisdiction.

We reserve the right to update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

For any questions:
Good Grubb
hello@good-grubb.com
www.good-grubb.com
https://www.instagram.com/good.grubb/