Shipping Policy

Customers cannot currently place orders directly on www.good-grubb.com.

When you click on purchase links available on our website, you may be redirected to third-party platforms, marketplaces, retailers, or delivery partners to complete your purchase.

Good Grubb products may be available through authorised third-party platforms, which may include marketplaces such as:

• Amazon UAE

• Noon

• and other authorised retail or delivery partners.

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Availability may vary based on location, stock levels and partner operations.

All shipping, delivery timelines, tracking updates, fulfilment processes and related logistics are managed entirely by the third-party platform through which your purchase is made.

Good Grubb does not currently:

• process shipping payments 

• dispatch products directly 

• manage delivery fleets 

• control courier timelines 

Once you leave our website and make a purchase on a third-party platform, that platform’s own policies may apply, including:

• shipping policies 

• delivery timelines 

• cancellation policies 

• refund policies 

• customer support procedures 

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Customers are encouraged to review the applicable policies on the respective platform before making a purchase.

Product availability on third-party platforms may vary due to:

• stock levels 

• marketplace demand 

• regional availability 

• partner operational constraints 

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We do not guarantee product availability on external platforms.

Good Grubb is not responsible for delays caused by third-party marketplaces, retailers, logistics providers or courier partners.

This includes delays arising from:

• operational disruptions 

• public holidays 

• weather events 

• courier issues 

• inventory shortages 

For issues related to:

• delayed deliveries 

• missing packages 

• incorrect shipments 

• courier communication 

• tracking updates 

customers should contact the third-party platform from which the purchase was made.

As purchases of Good Grubb products are currently completed through authorised third-party platforms, all return, refund, cancellation and exchange requests are subject to the policies of the respective platform from which the purchase was made.

Customers should review the applicable policies of the third-party seller or marketplace before completing their purchase.

Good Grubb does not directly process:

• refunds 

• returns 

• exchanges 

• payment reversals 

• cancellation requests 

for orders placed through third-party platforms.

If you receive a Good Grubb product that is:

• damaged 

• expired 

• defective 

• materially different from what was advertised 

please first contact the platform from which the purchase was made.

You may also contact Good Grubb at hello@good-grubb.com for product-related concerns, and we will make reasonable efforts to assist where appropriate.

Our website may contain links to external websites or third-party purchasing platforms.
Good Grubb is not responsible for the content, policies, services, pricing, delivery timelines, or operational practices of third-party websites.

For general product-related questions:
hello@good-grubb.com